Display, Refund and Return Policy Regarding Specified Commercial Transactions Act
Return/refund policy
Delivery by Yamato Transport
We use Yamato Transport.
The price may vary depending on the size and weight. Please check the order completion email.
The automatic setting fee applies to parcels with a total of three sides measuring up to 80 cm and weighing up to 5 kg.
If the amount changes, we will inform you by email.
Shipping is free for purchases over 50,000 yen (excluding tax).
*International shipping is an exception.
You can specify the delivery date.
You can specify the delivery time.
*We may not be able to accommodate your request depending on the region.
- Normally shipped in 60/80 size.
- If the package size is 100 or more, additional shipping charges will be incurred based on the shipping fee table. Please note this in advance.
- For sizes 120 and above, we will provide a separate quote.
*If you would like to ship overseas, please contact us here .
Sales volume
Basically, we sell from one piece. If you want a larger quantity, please contact us.
Delivery time
If you pay by credit card or cash on delivery, your order will be shipped within 6 days of confirmation.
If you pay by bank transfer, your order will be shipped within 6 days after the transfer payment is confirmed.
This may vary depending on the shipping company.
If the item is out of stock, we will contact you separately.
Payment Method
Credit card payment
Bank transfer, cash on delivery (COD)
*For overseas shipments, we only accept credit cards.
Payment Deadline
Please contact us for special cases.
Returns Policy
If the item is defective, please contact us and return it to us, postage prepaid.
Please note that if you return the product without contacting us, we will not be able to offer any refunds or exchanges, so please be sure to contact us in advance.
*Only defective products and incorrect delivery will be covered by our store.
*Please note that we do not accept returns or exchanges other than for defective products.
*If the product is damaged, please notify us within 3 days of receiving it.
*Please note that we will not accept any complaints or returns after that.
(Products that are damaged after receipt are not eligible for return or exchange.)
For international shipping, customs duties will be charged (at the recipient's expense).
courage to live
Trade name or service name Courage de Vivre
Phone number: 03-6230-9409
Public email address info@courage-de-vivre.com
Home page address : http://courage-de-vivre.com/